.returns-portal{--background:0 0% 100%;--foreground:222 47% 11%;--card:0 0% 100%;--card-foreground:222 47% 11%;--primary:222 47% 11%;--primary-foreground:0 0% 100%;--muted:220 14% 96%;--muted-foreground:215 16% 47%;--border:220 13% 91%;--input:220 13% 91%;--ring:0 0% 9%;--destructive:0 84% 50%;--destructive-foreground:0 0% 100%;font-family:var(--font-sans);font-feature-settings:normal;letter-spacing:0}.returns-portal h1,.returns-portal h2,.returns-portal h3{letter-spacing:-.01em}.returns-portal .field-label{color:#0f172a;margin-bottom:6px;font-size:13px;font-weight:500;display:block}.returns-portal input[type=text],.returns-portal input[type=email],.returns-portal select,.returns-portal textarea{color:#0f172a;background:#fff;border:1.5px solid #cbd5e1;border-radius:10px;outline:none;width:100%;height:44px;padding:0 14px;font-family:inherit;font-size:14px;transition:border-color .12s,box-shadow .12s}.returns-portal textarea{resize:vertical;height:auto;padding:10px 14px;line-height:1.4}.returns-portal input:focus,.returns-portal select:focus,.returns-portal textarea:focus{border-color:#111;box-shadow:0 0 0 3px #0000002e}.returns-portal .btn-primary{color:#fff;cursor:pointer;background:#171717;border:none;border-radius:10px;justify-content:center;align-items:center;height:44px;padding:0 22px;font-size:14px;font-weight:600;transition:background .12s,transform 80ms;display:inline-flex}.returns-portal .btn-primary:hover{background:#262626}.returns-portal .btn-primary:active{transform:scale(.98)}.returns-portal .btn-primary:disabled{opacity:.5;cursor:not-allowed}.returns-portal .btn-ghost{color:#475569;cursor:pointer;background:0 0;border:1px solid #0000;border-radius:6px;align-items:center;height:36px;padding:0 12px;font-size:13px;display:inline-flex}.returns-portal .btn-ghost:hover{background:#f1f5f9}.returns-portal .card{background:#fff;border:1px solid #e2e8f0;border-radius:16px;padding:24px;box-shadow:0 1px 2px #0f172a0a,0 10px 28px #0f172a0d}.returns-portal .item-card{background:#fff;border:1.5px solid #e2e8f0;border-radius:14px;padding:16px;transition:border-color .14s,background .14s,box-shadow .14s}.returns-portal .item-card:hover{border-color:#cbd5e1}.returns-portal .item-card.selected{background:#f5f5f4;border-color:#111;box-shadow:0 0 0 4px #0000001f}.returns-portal .item-card.disabled{opacity:.6;background:#f8fafc}.returns-portal .alert-error{color:#991b1b;background:#fef2f2;border:1px solid #fecaca;border-radius:6px;padding:12px 14px;font-size:14px}@keyframes langfade{0%{opacity:0;transform:translateY(4px)scale(.96)}to{opacity:1;transform:translateY(0)scale(1)}}.conv-flow{flex-direction:column;gap:16px;display:flex}.conv-progress{background:#e2e8f0;border-radius:999px;width:100%;height:3px;overflow:hidden}.conv-progress-bar{background:linear-gradient(90deg,#111,#000);border-radius:999px;height:100%;transition:width .22s ease-out}@keyframes stepfadein{0%{opacity:0;transform:translateY(6px)}to{opacity:1;transform:translateY(0)}}.conv-step{animation:.24s ease-out stepfadein}.conv-h1{color:#0f172a;letter-spacing:-.01em;font-size:22px;font-weight:600}.conv-sub{color:#475569;font-size:14px;line-height:1.5}.conv-nav{justify-content:space-between;align-items:center;gap:12px;padding-top:8px;display:flex}.conv-nav .btn-ghost{color:#475569;cursor:pointer;background:0 0;border:1px solid #e2e8f0;border-radius:8px;padding:9px 14px;font-size:13px;font-weight:500;transition:background .12s}.conv-nav .btn-ghost:hover{background:#f1f5f9}.conv-nav .btn-ghost:disabled{opacity:.5;cursor:not-allowed}.conv-nav .btn-primary{color:#fff;cursor:pointer;background:#171717;border:0;border-radius:8px;padding:10px 20px;font-size:14px;font-weight:600;transition:background .12s,transform 80ms}.conv-nav .btn-primary:hover{background:#262626}.conv-nav .btn-primary:active{transform:scale(.98)}.conv-nav .btn-primary:disabled{cursor:not-allowed;background:#cbd5e1}.intent-card{text-align:left;cursor:pointer;background:#fff;border:1.5px solid #e2e8f0;border-radius:14px;width:100%;padding:16px;transition:border-color .14s,box-shadow .14s,transform 80ms;display:block}.intent-card:hover{border-color:#cbd5e1}.intent-card.selected{border-color:#111;box-shadow:0 0 0 4px #0000001f}.intent-card.highlighted{background:linear-gradient(135deg,#f5f5f4,#fff 65%);border-color:#d4d4d4;padding:22px;box-shadow:0 8px 28px #0000001a}.intent-card.highlighted:hover{border-color:#a3a3a3}.intent-card.highlighted.selected{border-color:#111;box-shadow:0 0 0 4px #0000002e,0 8px 28px #00000026}.intent-card.subdued{background:#f8fafc;border-color:#e2e8f0}.intent-badge{color:#fff;letter-spacing:.05em;text-transform:uppercase;background:#000;border-radius:999px;padding:2px 8px;font-size:10px;font-weight:600;display:inline-block}.conv-search{background:#fff;border:1px solid #cbd5e1;border-radius:10px;width:100%;padding:11px 14px;font-size:14px}.conv-search:focus{border-color:#111;outline:none;box-shadow:0 0 0 3px #0000002e}.product-card{cursor:pointer;text-align:left;background:#fff;border:1.5px solid #e2e8f0;border-radius:10px;flex-direction:column;gap:6px;padding:8px;transition:border-color .12s,box-shadow .12s;display:flex}.product-card:hover{border-color:#cbd5e1}.product-card.selected{border-color:#111;box-shadow:0 0 0 3px #00000026}.product-card-img{aspect-ratio:1;object-fit:cover;background:#f1f5f9;border-radius:6px;width:100%}.product-card-title{color:#0f172a;font-size:12px;font-weight:500;line-height:1.3}.product-card-price{color:#64748b;font-variant-numeric:tabular-nums;font-size:11px}.variant-chip{cursor:pointer;color:#0f172a;background:#fff;border:1.5px solid #e2e8f0;border-radius:8px;padding:7px 12px;font-size:13px;transition:border-color .12s,background .12s}.variant-chip:hover{border-color:#cbd5e1}.variant-chip.selected{color:#111;background:#f5f5f4;border-color:#111}.variant-chip.disabled{color:#94a3b8;cursor:not-allowed;background:#f1f5f9;border-style:dashed}.refund-summary,.credit-summary{background:#fff;border:1px solid #e2e8f0;border-radius:12px;padding:16px}.credit-summary{background:linear-gradient(135deg,#f5f5f4,#fff 70%);border-color:#d4d4d4}.photo-slot{background:#fff;border:1px solid #e2e8f0;border-radius:10px;flex-direction:column;gap:6px;padding:10px;display:flex}.photo-slot-label{color:#475569;font-size:11px;font-weight:500;line-height:1.2}.photo-slot-img{aspect-ratio:1;object-fit:cover;border-radius:6px;width:100%}.photo-slot-empty{aspect-ratio:1;background:#f8fafc;border:1.5px dashed #cbd5e1;border-radius:6px;justify-content:center;align-items:center;width:100%;display:flex}.photo-slot-btn{color:#fff;cursor:pointer;background:#171717;border:0;border-radius:6px;padding:7px 10px;font-size:12px;font-weight:500}.photo-slot-btn:disabled{cursor:not-allowed;background:#94a3b8}.photo-slot-err{color:#dc2626;font-size:11px}.returns-portal .portal-card{background:linear-gradient(135deg,#f5f5f4,#fff 70%);border:1.5px solid #d4d4d4;border-radius:18px;padding:26px;box-shadow:0 10px 30px #0000001a}.returns-portal .btn-cta{color:#fff;cursor:pointer;background:#171717;border:0;border-radius:12px;justify-content:center;align-items:center;width:100%;height:48px;font-size:15px;font-weight:700;transition:transform 80ms,box-shadow .14s,background .14s;display:inline-flex;box-shadow:0 8px 20px #00000038}.returns-portal .btn-cta:hover{background:#000;box-shadow:0 10px 26px #00000047}.returns-portal .btn-cta:active{transform:scale(.985)}.returns-portal .btn-cta:disabled{opacity:.6;cursor:not-allowed;box-shadow:none}.returns-portal .exchange-hero{text-align:left;cursor:pointer;background:linear-gradient(135deg,#f5f5f4,#fff 65%);border:1.5px solid #d4d4d4;border-radius:16px;gap:14px;width:100%;padding:14px;transition:border-color .14s,box-shadow .14s;display:flex;box-shadow:0 8px 24px #0000001a}.returns-portal .exchange-hero:hover{border-color:#a3a3a3}.returns-portal .exchange-hero.selected{border-color:#111;box-shadow:0 0 0 4px #00000029,0 8px 24px #0000001f}.returns-portal .exchange-hero-media{background:#f1f5f9;border-radius:12px;flex:none;width:84px;height:84px;overflow:hidden}.returns-portal .exchange-hero-media img{object-fit:cover;width:100%;height:100%}.returns-portal .exchange-hero-media-empty{width:100%;height:100%}.returns-portal .exchange-variant-thumb{object-fit:cover;background:#f1f5f9;border-radius:8px;flex:none;width:40px;height:40px}.returns-portal .exchange-other-toggle{color:#111;cursor:pointer;text-underline-offset:3px;background:0 0;border:0;align-items:center;gap:6px;padding:4px 2px;font-size:13px;font-weight:600;text-decoration:underline;display:inline-flex}.returns-portal .exchange-other-toggle:hover{color:#000}.returns-portal .choice-card{text-align:left;cursor:pointer;background:#fff;border:1.5px solid #e2e8f0;border-radius:16px;align-items:center;gap:14px;width:100%;padding:18px;transition:border-color .14s,box-shadow .14s,transform 80ms;display:flex}.returns-portal .choice-card:hover{border-color:#cbd5e1}.returns-portal .choice-card:active{transform:scale(.99)}.returns-portal .choice-card.selected{border-color:#111;box-shadow:0 0 0 4px #0000001f}.returns-portal .choice-card-icon{color:#111;background:linear-gradient(135deg,#f5f5f4,#e7e5e4);border-radius:12px;flex:none;justify-content:center;align-items:center;width:48px;height:48px;transition:background .14s,color .14s;display:flex}.returns-portal .choice-card.selected .choice-card-icon{color:#fff;background:linear-gradient(135deg,#111,#000)}.returns-portal .choice-card-body{flex-direction:column;flex:1;gap:3px;display:flex}.returns-portal .choice-card-titlerow{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.returns-portal .choice-card-title{color:#0f172a;font-size:16px;font-weight:600}.returns-portal .choice-card-warning{color:#b45309;align-items:center;gap:5px;margin-top:4px;font-size:12px;font-weight:500;display:inline-flex}.returns-portal .choice-card-warning svg{color:#d97706;flex:none}.returns-portal .choice-card.recommended{background:linear-gradient(135deg,#f5f5f4,#fff 65%);border-color:#d4d4d4;box-shadow:0 8px 28px #0000001a}.returns-portal .choice-card.recommended:hover{border-color:#a3a3a3}.returns-portal .choice-card.recommended.selected{border-color:#111;box-shadow:0 0 0 4px #00000029,0 8px 28px #0000001f}.returns-portal .choice-card.subdued{background:#f8fafc;border-color:#e2e8f0}.returns-portal .choice-card.subdued:not(.selected) .choice-card-icon{color:#94a3b8;background:#eef2f6}.returns-portal .choice-card.subdued .choice-card-title{color:#475569}.returns-portal .choice-card-desc{color:#475569;font-size:13px;line-height:1.45}.returns-portal .choice-card-arrow{color:#cbd5e1;flex:none;transition:color .14s,transform .14s}.returns-portal .choice-card:hover .choice-card-arrow{color:#94a3b8;transform:translate(2px)}.returns-portal .choice-card.selected .choice-card-arrow{color:#111}.returns-portal .fancy-select{position:relative}.returns-portal .fancy-select-trigger{color:#0f172a;cursor:pointer;text-align:left;background:#fff;border:1.5px solid #cbd5e1;border-radius:10px;justify-content:space-between;align-items:center;gap:8px;width:100%;height:44px;padding:0 14px;font-family:inherit;font-size:14px;transition:border-color .12s,box-shadow .12s;display:flex}.returns-portal .fancy-select-trigger:hover{border-color:#94a3b8}.returns-portal .fancy-select-trigger.open{border-color:#111;box-shadow:0 0 0 3px #0000002e}.returns-portal .fancy-select-trigger.placeholder{color:#94a3b8}.returns-portal .fancy-select-trigger .truncate{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.returns-portal .fancy-select-chevron{color:#94a3b8;flex:none;transition:transform .16s}.returns-portal .fancy-select-trigger.open .fancy-select-chevron{transform:rotate(180deg)}.returns-portal .fancy-select-panel{z-index:30;background:#fff;border:1.5px solid #e2e8f0;border-radius:12px;max-height:264px;margin:0;padding:6px;list-style:none;animation:.14s ease-out fancyselectin;position:absolute;top:calc(100% + 6px);left:0;right:0;overflow-y:auto;box-shadow:0 12px 32px #0f172a1f}@keyframes fancyselectin{0%{opacity:0;transform:translateY(-4px)}to{opacity:1;transform:translateY(0)}}.returns-portal .fancy-select-option{color:#0f172a;cursor:pointer;border-radius:8px;justify-content:space-between;align-items:center;gap:8px;padding:10px 12px;font-size:14px;transition:background .1s;display:flex}.returns-portal .fancy-select-option:hover{background:#f1f5f9}.returns-portal .fancy-select-option.selected{color:#111;background:#f5f5f4;font-weight:600}.returns-portal .fancy-select-option .check{color:#111;flex:none}.returns-portal .reject-card{text-align:center;background:linear-gradient(135deg,#fff7ed,#fff 70%);border:1.5px solid #fed7aa;border-radius:18px;flex-direction:column;align-items:center;gap:10px;padding:32px 24px;display:flex;box-shadow:0 10px 30px #b4530914}.returns-portal .reject-icon{color:#c2410c;background:#fff1e6;border-radius:999px;justify-content:center;align-items:center;width:56px;height:56px;display:flex;box-shadow:0 6px 18px #c2410c26}.returns-portal .reject-card .conv-sub{max-width:420px}